COVID SECURE FESTIVAL ENTRY
Posted: Tue Jul 13, 2021 10:04 am
COVID UPDATE 12 JULY 2021
Following the Government announcement on 12th July that we have achieved step 4 of the roadmap to allow for mass gatherings to go ahead with no social distancing measures required, we are elated to announce that BLOODSTOCK 2021 IS GO!
However, as a duty of care to our artists, crew and festival goers, we will continue to adopt certain covid safety measures for everyone’s peace of mind and wellbeing. These are as follows:
We will require you to take a NHS approved Lateral Flow Test before you leave home (WITHIN 36 HOURS OF ARRIVING ON THE FESTIVAL SITE)
• You can order these tests online or pick them up at a local approved pharmacy FREE of charge
https://www.gov.uk/order-coronavirus-ra ... flow-tests
• Once you have taken the test, wait for the result and then submit it to the NHS website https://www.gov.uk/report-covid19-result
• You will receive a confirmation email or text from the NHS with your result within 30 minutes.
• Please present your NHS email or text confirmation on arrival to the stewards so that your test result can be verified.
Once you have provided our stewards with proof of a negative test, only then will you be issued with your wristband.
Once you have received your wristband you are free to come and go from the festival site for the duration of your stay.
**NO ACCESS WILL BE GRANTED UNLESS PROOF OF A NEGATIVE COVID TEST IS SUBMITTED ON ARRIVAL **
NHS TRACK AND TRACE
You will also be asked to check in on site upon arrival using the official NHS Track & Trace Q codes which will be located around site both at car parks and also box office areas. Please ensure you have downloaded the NHS Track & Trace app from either the Apple Store (Iphone) or Play Store (Android) before you leave home. https://www.nhs.uk/apps-library/nhs-covid-19/ If you do not have a smart phone then you will need to complete a manual check in form with full name and phone number.
BELOW ARE JUST SOME OF THE COVID SAFETY MEASURES BLOODSTOCK WILL BE UNDERTAKING FRONT OF HOUSE (ARENA AND CAMPSITES).
- Decontamination solution sprayed on all toilets, cabins, marquees which lasts 30 days
- Hand sanitising stations throughout site and backstage areas
- Public must show proof of negative Lateral flow test to gain entry into the festival
- Temperature check on entry to medical/welfare tent
- Cleaning down Front of Stage barrier between acts
-
Food traders, markets & bars
- Hand sanitiser available at all times for public and staff
- Regularly clean down work services / sides / benches (bars)
- Use single use sauce sachets or staff pour sauces themselves
- Recommended use of face masks when working closely with each other
- Implement queuing system
- Encourage card payments over use of cash
- Use of single use cups, plates, cutlery only
- Encouraged use of hand sanitiser throughout time onsite with us
- All cutlery and food packaging will be single use, but using compostable packaging
- Masks to be worn when working within 2 meters of local crew for periods of time longer than 15 minutes
We appreciate for some the weekend may be a little overwhelming at times and would ask that we all be mindful and respectful of this. We finally want to thank you all in advance for adopting these measures which we feel are necessary this year to enable us to host a safe and fun weekend that is long overdue.
REFUND OR ROLLOVER POLICY IF TESTED POSITIVE WITH COVID
If within 36 hours before arriving to the festival you test positive for Covid 19 having used an NHS Approved Lateral Flow test or a PCR test, we will issue you with a refund to the face value of your ticket, or you can rollover your ticket to Bloodstock 2022, providing you send in the following information by email to covidrefund@bloodstock.uk.com
1- Photo evidence with you holding the positive test next to your face clearly showing the serial number on the test kit.
2- A copy of the email or text you received from the NHS covid app confirming you are Covid 19 positive. This must show the Lateral Flow test serial number that matches your photo.
3- A photo of your festival ticket with the ticket stubb still attached.
4- Scanned copy of Photo I.D in the form of drivers licence or passport.
5- A copy of the Seetickets confirmation email Seetickets sent you when you bought the ticket. (If you purchased from a third party and not from an official Bloodstock ticket outlet we will not be able to administer a refund).
Once we have verified all is in order with the above, we will email you to confirm all is in order and ask you to post the physical ticket back to our head office quoting the reference number on the email we sent you.
INTERNATIONAL CUSTOMERS - REFUND OR ROLLOVER POLICY
If you live abroad and are travelling to the UK to the festival but there are travel restrictions in place still or quarantine is required on entering the UK or returning back to your country, then you will be entitled to a refund of the face value of your ticket/s or you can roll over your ticket/s to the 2022 festival. You would need to inform SEETICKETS before the festival takes place. We cannot offer a refund or rollover if you inform us ‘after’ the festival.
VERY IMPORTANT
WEEKEND TICKET REFUNDS
You must email us with all the above information no later than Friday 13th August to qualify for a refund.
DAY TICKET REFUNDS
You must email us no later than the day you were due to attend the festival to qualify for a refund.
We will aim to administer your refund requests no later than 30 days after receipt of your physical ticket. Festival office address to send your physical ticket back to:
Refund Request, Amust4music Ltd, 54 Arundel Drive, Spondon, Derby, DE21 7QW
NB: We will not be able to administer a refund until we receive the physical ticket back with the ticket stubb still attached.
Following the Government announcement on 12th July that we have achieved step 4 of the roadmap to allow for mass gatherings to go ahead with no social distancing measures required, we are elated to announce that BLOODSTOCK 2021 IS GO!
However, as a duty of care to our artists, crew and festival goers, we will continue to adopt certain covid safety measures for everyone’s peace of mind and wellbeing. These are as follows:
We will require you to take a NHS approved Lateral Flow Test before you leave home (WITHIN 36 HOURS OF ARRIVING ON THE FESTIVAL SITE)
• You can order these tests online or pick them up at a local approved pharmacy FREE of charge
https://www.gov.uk/order-coronavirus-ra ... flow-tests
• Once you have taken the test, wait for the result and then submit it to the NHS website https://www.gov.uk/report-covid19-result
• You will receive a confirmation email or text from the NHS with your result within 30 minutes.
• Please present your NHS email or text confirmation on arrival to the stewards so that your test result can be verified.
Once you have provided our stewards with proof of a negative test, only then will you be issued with your wristband.
Once you have received your wristband you are free to come and go from the festival site for the duration of your stay.
**NO ACCESS WILL BE GRANTED UNLESS PROOF OF A NEGATIVE COVID TEST IS SUBMITTED ON ARRIVAL **
NHS TRACK AND TRACE
You will also be asked to check in on site upon arrival using the official NHS Track & Trace Q codes which will be located around site both at car parks and also box office areas. Please ensure you have downloaded the NHS Track & Trace app from either the Apple Store (Iphone) or Play Store (Android) before you leave home. https://www.nhs.uk/apps-library/nhs-covid-19/ If you do not have a smart phone then you will need to complete a manual check in form with full name and phone number.
BELOW ARE JUST SOME OF THE COVID SAFETY MEASURES BLOODSTOCK WILL BE UNDERTAKING FRONT OF HOUSE (ARENA AND CAMPSITES).
- Decontamination solution sprayed on all toilets, cabins, marquees which lasts 30 days
- Hand sanitising stations throughout site and backstage areas
- Public must show proof of negative Lateral flow test to gain entry into the festival
- Temperature check on entry to medical/welfare tent
- Cleaning down Front of Stage barrier between acts
-
Food traders, markets & bars
- Hand sanitiser available at all times for public and staff
- Regularly clean down work services / sides / benches (bars)
- Use single use sauce sachets or staff pour sauces themselves
- Recommended use of face masks when working closely with each other
- Implement queuing system
- Encourage card payments over use of cash
- Use of single use cups, plates, cutlery only
- Encouraged use of hand sanitiser throughout time onsite with us
- All cutlery and food packaging will be single use, but using compostable packaging
- Masks to be worn when working within 2 meters of local crew for periods of time longer than 15 minutes
We appreciate for some the weekend may be a little overwhelming at times and would ask that we all be mindful and respectful of this. We finally want to thank you all in advance for adopting these measures which we feel are necessary this year to enable us to host a safe and fun weekend that is long overdue.
REFUND OR ROLLOVER POLICY IF TESTED POSITIVE WITH COVID
If within 36 hours before arriving to the festival you test positive for Covid 19 having used an NHS Approved Lateral Flow test or a PCR test, we will issue you with a refund to the face value of your ticket, or you can rollover your ticket to Bloodstock 2022, providing you send in the following information by email to covidrefund@bloodstock.uk.com
1- Photo evidence with you holding the positive test next to your face clearly showing the serial number on the test kit.
2- A copy of the email or text you received from the NHS covid app confirming you are Covid 19 positive. This must show the Lateral Flow test serial number that matches your photo.
3- A photo of your festival ticket with the ticket stubb still attached.
4- Scanned copy of Photo I.D in the form of drivers licence or passport.
5- A copy of the Seetickets confirmation email Seetickets sent you when you bought the ticket. (If you purchased from a third party and not from an official Bloodstock ticket outlet we will not be able to administer a refund).
Once we have verified all is in order with the above, we will email you to confirm all is in order and ask you to post the physical ticket back to our head office quoting the reference number on the email we sent you.
INTERNATIONAL CUSTOMERS - REFUND OR ROLLOVER POLICY
If you live abroad and are travelling to the UK to the festival but there are travel restrictions in place still or quarantine is required on entering the UK or returning back to your country, then you will be entitled to a refund of the face value of your ticket/s or you can roll over your ticket/s to the 2022 festival. You would need to inform SEETICKETS before the festival takes place. We cannot offer a refund or rollover if you inform us ‘after’ the festival.
VERY IMPORTANT
WEEKEND TICKET REFUNDS
You must email us with all the above information no later than Friday 13th August to qualify for a refund.
DAY TICKET REFUNDS
You must email us no later than the day you were due to attend the festival to qualify for a refund.
We will aim to administer your refund requests no later than 30 days after receipt of your physical ticket. Festival office address to send your physical ticket back to:
Refund Request, Amust4music Ltd, 54 Arundel Drive, Spondon, Derby, DE21 7QW
NB: We will not be able to administer a refund until we receive the physical ticket back with the ticket stubb still attached.