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Poor Customer Support for Disabled People

Posted: Tue Jun 14, 2022 12:33 pm
by welshrune
Despite leaving a few messages on their Customer Services answerphone and a message promising someone would ring ne back, I have felt very let down that nobody has. Been going since 2009 and not bought ticket yet. This will be my last one if they don't as I won't be able to make it without organiser support.

Felt very let down.

Re: Poor Customer Support for Disabled People

Posted: Tue Jul 12, 2022 11:23 am
by Aaaarrrrgggghhhh
I'm very sorry to hear that. As a disabled visitor myself I can assure you they do take site needs seriously. Please contact Ruth and/or the team at disabledaccess@bloodstock.uk.com

Re: Poor Customer Support for Disabled People

Posted: Wed Aug 03, 2022 2:59 am
by LordDarryl
i generally have good support from bloodstock but we have to realise that festival admins have had a very testing time the last couple years i must admit follow up support is a bit lacking but they do answer now regarding carer tickets emails from blood hq has a bit confusing are they coming from see tickets or blood hq as final payments for bloodstock for me was 29th july i just got the main tix from see tickets